How to Open Account and Withdraw Money at FBS

How to Open Account at FBS

How to Open a Trading Account

The process of opening an account at FBS is simple.

1. Visit the website fbs.com or click here
2. Click the "Open an account" button in the top right corner of the website. You’ll need to go through the registration procedure and get a personal area.
3. You can register via a social network or enter the data required for account registration manually.

Enter your valid email and full name. Make sure to check that the data is correct; it will be needed for verification and a smooth withdrawal process. Then click on the “Register as Trader” button.

You will be shown a generated temporary password. You can continue using it, but we recommend you to create your password.

An email confirmation link will be sent to your email address. Make sure to open the link in the same browser your open Personal Area is.

As soon as your email address is confirmed, you will be able to open your first trading account. You can open a Real account or Demo one.

Let’s go through the second option. Firstly, you will need to choose an account type. FBS offers a variety of account types.

• If you are a newbie, choose cent or micro account to trade with smaller amounts of money as you get to know the market.
• If you already have Forex trading experience, you might want to choose standard, zero spread or unlimited account.

In order to find out more about the account types, check here the Trading section of FBS.

Depending on the account type, it may be available for you to choose the MetaTrader version, account currency, and leverage.

Congratulations! Your registration is finished!

You will see your account information. Make sure to save it and keep it in a safe place. Note that you will need to enter your account number (MetaTrader login), trading password (MetaTrader password), and MetaTrader server to MetaTrader4 or MetaTrader5 to start trading.

Don’t forget that to be able to withdraw money from your account, you need to verify your profile first.

How to Open with Facebook account

Also, you have an option to open your account through web by Facebook and you can do that in just few simple steps:

1. Click on Facebook button at registration page

2. Facebook login window will be opened, where you will need to enter your email address that you used to register in Facebook

3. Enter the password from your Facebook account

4. Click on “Log In”

Once you’ve clicked on the “Log in” button, FBS is requesting access to: Your name and profile picture and email address. Click Continue...

After That You will be automatically redirected to the FBS platform.

How to Open with Google+ account

1. To sign up with a Google+ account, click on the corresponding button in the registration form.

2. In the new window that opens, enter your phone number or email and click “Next”.

3. Then enter the password for your Google account and click “Next”.

After that, follow the instructions sent from the service to your email address.

How to Open with Apple ID

1. To sign up with a Apple ID, click on the corresponding button in the registration form.

2. In the new window that opens, enter your Apple ID and click “Next”.

3. Then enter the password for your Apple ID and click “Next”.

After that, follow the instructions sent from the service to your Apple ID.

FBS Android App

If you have an Android mobile device you will need to download the official FBS mobile app from Google Play or here. Simply search for “FBS – Trading Broker” app and download it on your device.

The mobile version of the trading platform is exactly the same as web version of it. Consequently, there won’t be any problems with trading and transferring funds. Moreover, FBS trading app for Android is considered to be the best app for online trading. Thus, it has a high rating in the store.

FBS iOS App

If you have an iOS mobile device you will need to download the official FBS mobile app from App Store or here. Simply search for “FBS – Trading Broker” app and download it on your iPhone or iPad.

The mobile version of the trading platform is exactly the same as web version of it. Consequently, there won’t be any problems with trading and transferring funds. Moreover, FBS trading app for IOS is considered to be the best app for online trading. Thus, it has a high rating in the store.

How to Withdraw Money from FBS

How can I withdraw?

Video

Withdrawal on Desktop


Withdrawal on Mobile


Important information! Please, consider that according to the Customer Agreement: the client can withdraw funds from his/her account only to those payment systems which have been used for the deposit.

Step by Step

You can withdraw money from your account in your Personal Area.

1. Click on "Finances" in the menu on top of the page. Choose "Withdrawal".

2. Choose a suitable payment system and click on it.

3. Specify the trading account you want to withdraw from.

4. Specify information about your e-wallet or payment system account.

5. For withdrawal via card click on “+” sign to upload back and front sides of your card copy.

6. Type the amount of money you want to withdraw.

7. Click on the “Confirm withdrawal” button.

Please, kindly take into consideration, that withdrawal commission depends on the payment system you choose.

Withdrawal process time also depends on the payment system.

You will be able to monitor the status of your financial requests in the Transaction History.

Please, kindly be reminded that according to the Customer Agreement:

• 5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
• You should cover your CVV code on the backside of the card, we do not need it.
• On the backside of your card, we need only your signature which confirms card validity.

FAQ of Withdrawal

How long does it take to process my withdrawal?

Please, kindly consider, that the Financial Department of the company usually processes the clients’ withdrawal requests on a first-come, first-served basis.

As soon as our Financial Department approves your withdrawal request, the funds are sent from our side, but then it is up to the payment system to process it further.

• Electronic payment systems withdrawals (like Skrill, Perfect Money, etc.) should be credited immediately, but sometimes may take up to 30 minutes.
• In case you withdraw to your card, please, be reminded that on average it takes 3-4 business days for the funds to be credited.
• As for bank transfer withdrawals are usually processed within 7-10 business days.
• Withdrawals to the bitcoin wallet can take from a few minutes to a couple of days since all bitcoin transactions worldwide are processed altogether. The more people request transfers at the same moment, the more the transfer takes time.

All the payments are being processed according to the Financial Departments business hours.
The FBS Financial Departments business hours are: from 19:00 (GMT+3) on Sunday to 22:00 (GMT +3) on Friday and from 08:00 (GMT+3) to 17:00 (GMT+3) on Saturday.

Can I withdraw $140 from Level Up Bonus?

Level Up Bonus is a great way to start your trading career. You cannot withdraw the bonus itself, but you can withdraw the profit gained on trading with it if you fulfill the conditions required:

1. Verify your email address
2. Get the bonus in your Web Personal Area for free $70, or use the FBS – Trading Broker app to get free $140 for trading
3. Connect your Facebook account to the Personal Area
4. Complete a short trading class and pass a simple test
5. Trade for at least 20 active trading days with no more than five days missed

Success! Now you can withdraw the profit earned with the $140 Level Up Bonus

I deposited via card. How can I withdraw funds now?

We would like to remind you, that Visa/Mastercard is a payment system, that allows only a refund of the deposited funds.

This means that you can withdraw via card only the sum not exceeding the sum of your deposit (up to 100% of the initial deposit can be withdrawn back to the card).

The amount over the initial deposit (profit) can be withdrawn to other payment systems.

Also, this means that withdrawal should be processed proportionally to the deposited sums.

For example:

You deposited via credit/debit card $10, then $20, then $30.
You will need to withdraw back to this card $10 + withdrawal fee, $20 + withdrawal fee, then $30 + withdrawal fee.

Please, kindly pay attention to the fact that if you deposited via credit/debit card and via another payment system, you need to withdraw back to the card first:

Withdrawal via card is of the top priority.

I’ve deposited via virtual card. How can I withdraw?

Before you withdraw funds back to the virtual card you deposited with, you need to confirm that your card can receive international transfers.
An official confirmation with a card number is necessary.

We consider as confirmation:
What if my card doesn’t accept incoming funds?

In this case, according to the instructions above, you will need to provide us with confirmation that the card doesnt accept incoming funds. Once the confirmation is successfully accepted from our side, you will be able to withdraw funds (deposited funds + profit) via any electronic payment system available in your country.
 

Why was my withdrawal request rejected?

Please, take into consideration that according to the Customer Agreement: a client can withdraw funds from his/her account only to those payment systems which have been used for the deposit.

In case you made a withdrawal request via the payment system that differs from the payment system you used for deposit, your withdrawal will be rejected.

Also, please, kindly be reminded that you can monitor the status of your financial requests in the Transaction History. There you can see the reason for rejection as well.

Kindly note that if you have open orders while making a withdrawal request, your request will be automatically rejected with the comment "Insufficient funds".

I have not received my card withdrawal yet

We would like to remind you that Visa/Mastercard is a payment system that allows only a refund of the deposited funds.

This means that you can withdraw via card only the sum of your deposit.

One of the key reasons that a card refund takes as long as it does is the number of steps involved in the refund process. When you initiate a refund, as when you return merchandise to a store, the seller requests a refund by beginning a new transaction request on the card network. The card company must receive this information, check it against your purchase history, confirm the merchants request, clear the refund with its bank, and transfer the credit to your account. The cards billing department must then issue a statement that shows the refund as a credit, which serves as the final step in the process. Each step is an opportunity for delays due to human or computer error, or due to waiting for a billing cycle to elapse. That is why sometimes refunds take more than 1 month!

Please, kindly be informed that usually withdrawals via card are processed within 3-4 days.

If you didnt receive your funds within this period, you can contact us in chat or via e-mail and request withdrawal confirmation.

Why was my withdrawal amount reduced?

Most likely your withdrawal has been reduced to match the deposit amount.

We would like to remind you that Visa/Mastercard is a payment system that allows only a refund of the deposited funds.
This means that withdrawal should be processed proportionally to the deposited sums.

For example:

You deposited via credit/debit card $10, then $20, then $30.
You will need to withdraw back to this card $10 + withdrawal fee, $20 + withdrawal fee, then $30 + withdrawal fee.

You can withdraw the amount exceeding the total amount of deposit made via card (your profit) to any electronic payment system available in your Personal Area.

If your balance has become less than your total card deposit amount during the trading, dont worry - you still will be able to withdraw your funds. In this case, one of your card deposits will be refunded partially.

I see the "Insufficient funds" comment

Kindly note that if you have open trades while making a withdrawal request, and your Equity is less than the withdrawal amount, your request will be automatically rejected with the comment "Insufficient funds".